Support
Something not working, a sound that should not be here, or an idea? Write to us.
Before you write
- Sound stops when the screen locks (app): make sure the app is not restricted in your phone's battery settings. On Android, some manufacturers (Xiaomi, Huawei, Samsung) need the app allowed to run in the background.
- Unlock missing after reinstalling: open Settings in the app and tap Restore purchases, signed in to the same Apple ID or Google account.
- A shared link opens empty: the link must contain the part after
#; some messengers cut it off. Ask for the link again or paste it into Mixes → Paste link. - Refunds: purchases are handled by Apple and Google; request a refund through their support pages.
Please include your device model, app or browser version, and what you did right before the problem. Można pisać po polsku.
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